I was doing my research and really wanted to trust MintPear to have high quality products... especially for the price I paid. Although, it claims to be authentic rose quartz and has a very fancy glass handle and overall packaging, i felt it could’ve been made better...While using my rose quartz roller for the first time, the glitter lettering on the handle started wearing completely off onto my hand. The roller has black stuff coming out from the holes after I rinsed it after the first time using it....
Hi Sofia! Thank you for your message, it seems the problem you seem to be experiencing has to do with the way it’s being cleaned after use. It’s important not to use any water with this item. After use with rolling your serum or your face oil onto the skin, simply wipe the 100% Rose Quartz stones clean with a dry and clean washcloth. Never rinse, or submerge into water. With that being said, we want to send you a replacement in hopes to meet your expectations and of course the MintPear standard of quality. Please confirm your shipping address, and we will be sure to get it on it’s way.
Its a high quality face roller, it doesnt squeek when used, feels so good on my face and after just 2 uses i can see my face improving. The rose quartz itself looks good and is smooth!!
Hi Monina, Thank you for sharing your wonderful thoughts and results on our rose quartz roller with our community. I am so glad that you are loving it and seeing great results.